Hellmuth Leinfellner, MIM, is the Head of Digital Customer Xperience Austria at Capgemini, where they focus on digital transformation and strategic change management. Since 2008, Leinfellner has worked as a transformation and innovation consultant, specializing in customer experience and service management. They have also contributed as a lecturer on project management and digital transformation at various institutions. Leinfellner studied business administration across multiple countries and holds a postgraduate degree from CEMS, along with several certifications in project management and change management. Their extensive experience includes roles at companies such as General Motors and UniCredit Bank Austria.
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