Howell J. is a highly experienced IT Service Management practitioner, currently serving as a Service Design Manager at Capgemini since 2025 and a Customer Success Manager at Centrality since 2022. They oversee teams of project managers, service delivery managers, and PMO professionals while leveraging extensive knowledge in IT Operations, Service Management, Service Transition, and Business Change. Howell is also pursuing an HND at Westminster College and has completed A Levels in Physics and Chemistry at St David's College.
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