Jai Bhatia is an experienced Client Specialist with a strong background in the financial services industry, currently serving as a Risk & Compliance Leader at Capgemini since 2025. Prior to this role, Jai was a Lead Dispute Analyst at American Express, managing complex disputes and training new associates. Previously, Jai held positions at Convergys and FIS Global Solutions, where they developed customer service expertise. Jai also leads the Training Team at Policybazaar.ae while continuing their education at Cambridge Foundation School.
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