James Bailey is currently a Service Delivery Manager at CapGemini, a role they have held since 2025. Previously, they served as a Service Manager at Royal Mail from 2019 to 2025 and worked as a Service Designer at BT in 2019. Earlier in their career, James held the position of Global Major Incident Manager at Computer Sciences Corporation from 2013 to 2014, where they managed major incidents and ensured effective communication throughout the process. James completed their high school education at Meadows Community School, achieving 7 GCSEs from 1994 to 1999.
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