Jérôme Denuit is a Service Delivery Manager with extensive experience in IT service management and helpdesk operations. They have coordinated resources and managed teams at various organizations, including Fiducre, Thalys, and MWingz, focusing on collaborative tooling development and helpdesk efficiencies. Jérôme has a strong background in governance, overseeing financial aspects, reporting, and continuous improvement initiatives. They previously held positions at Capgemini and Sogeti, where they enhanced IT infrastructure and support services.
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