Jochen Hesselberth

Jochen Hesselberth is a Customer Engagement Lead and CRM expert with over 20 years of experience in customer-centric strategy and digital transformation. They have held significant leadership roles at various organizations, including Chief Executive Director at PerfectView and managing consultant at Verduin CRM Consultants. Currently, Jochen leads customer engagement strategies at Capgemini and Eneco, focusing on aligning technology with business goals to foster sustainable change. Their career spans numerous sectors, where they prioritize injecting a “Customer First” philosophy into corporate cultures.