Joel Washington

Joel Washington is a ServiceNow Consultant at Capgemini, where they leverage their expertise in agile methodologies and technical leadership of the ServiceNow platform. With previous roles including ServiceNow Technical Lead and Senior System Administrator at Tabcorp and an entry-level Helpdesk position, Joel has developed a passion for solving complex problems and enabling team success. They earned a Diploma of Management from Deakin University and have a rich background in mentoring, coaching, and building constructive relationships, shaped by their experiences in competitive team sports.