Jon Arnold

ServiceNow Architect

Jon Arnold is a results-driven professional with over 29 years of technical and leadership experience in IT Operations Management (ITOM) and IT Service Management (ITSM), including 9 years specializing in ServiceNow Platform Technologies. Currently serving as a ServiceNow Architect at Capgemini, Jon shares expertise in platform technologies, architecture, and leadership. Previously, Jon was the ServiceNow Platform Leader at Finastra, overseeing a team of 11 while managing the platform's technical capabilities through high-profile projects. Jon's earlier experience includes a role as Team Leader at Davis + Henderson, where significant technology solutions were successfully implemented. Jon is pursuing an Honours Bachelor of Science degree at the University of Waterloo, alongside a diploma in Computer Programming and Systems Analysis.

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Mississauga, Canada

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