Junayd H. has a diverse background in customer service and technical roles, beginning as a Customer Service Representative at NEXT in December 2016. Following that, Junayd H. served as a Customer Service Agent at OCS from June to October 2018 and worked as an Airport Terminal Agent at Birmingham Airport until March 2020. Junayd H. transitioned to a technical role as a Service Desk Technical Analyst at CGI from August 2021 to June 2022 and currently holds the position of Solutions Architect at Capgemini since June 2022. Additionally, Junayd H. has experience as a Student Demonstrator at Birmingham City University from September 2019 to January 2020. Academic qualifications include a Bachelor of Science in Computer Networks and Security from Birmingham City University and ongoing studies toward a Master of Science in Digital and Technology Specialist (Enterprise Architecture) at Northumbria University, expected to be completed in 2024.
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