Katja Klüh has a strong background in customer experience and digital strategy, currently serving as the Head of Center of Excellence Customer Experience at Capgemini since 2023. Previously, Katja held various leadership positions, including Business Unit Lead at IBM iX and client service director at Scholz & Friends, focusing on consumer products and digital transformation. Katja was also a self-employed academic and digital consultant, where they contributed to notable campaigns for clients like VW and Tchibo. They earned a degree in Social Sciences from Otto-Friedrich-Universität Bamberg.
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