Kiran B.S. has over 10 years of experience in IT support and service management, currently serving as an incident coordinator in the Major Incident Management Team at Larsen & Toubro for the client Cisco. Previously, Kiran worked as a Service Management Lead at Capgemini and held several roles related to desktop support and major incident management at various companies, including Microland and Vodafone Enterprise. Kiran has an educational background that includes an MBA in Management Information Systems and a Bachelor's degree in System Administration.
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