Laura Baggott is a Senior Product Manager with over 20 years of experience in leading IT deliveries and driving business change within the public sector. Currently working on a key digital transformation programme for HMRC, Laura is passionate about user-centred design and has a strong background in agile methodologies. Previously, Laura has held roles at Trafford Healthcare NHS Trust, Manchester United, and Capgemini, among others, where they focused on innovation and efficiency in healthcare and public services. Laura began their career in sports journalism before transitioning to digital technology, holding a Master's with Distinction in Online Journalism. In addition to professional work, Laura volunteers with The Prince's Trust and Brightside, mentoring young people in exploring future opportunities.
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