Leonardo Silva is a digital solutions consultant at Capgemini since October 2025, specializing in automation and optimization of processes through artificial intelligence, with experience in AI projects, prompt engineering, and performance metrics. Prior to this role, Leonardo served at Audac Specialized Services as a level 1 and level 2 customer service operator from March 2022 to February 2023, providing customer support and emergency team coordination. Additionally, from June to October 2025, Leonardo worked as an AI developer and prompt engineer at Adalink, focusing on creating complex Generative AI solutions and optimizing task execution with advanced APIs and automation. Earlier experience includes software development at the Instituto Fernand Braudel de Economia Mundial. Leonardo is currently pursuing a superior technology degree in Systems Analysis and Development at Centro Universitário FMU | FIAM-FAAM, expected to complete in 2025.
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