Magdalena S. has over 11 years of professional experience in service delivery, transition, transformation, and consulting. At Capgemini, they advanced from basic user support to serving as Design Authority and ServiceNow Product Owner, successfully contributing to numerous implementations and evaluations of Service Asset and Configuration Management services globally. They hold a Bachelor of Engineering in Computer Science and a Postgraduate degree in Business Intelligence systems from Wyższa Szkoła Ekonomii i Informatyki w Krakowie, where they continue their education.
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