Marc Olivella is the Director of IT Service Governance at CTTI for Capgemini, bringing over 20 years of experience in the IT sector, including 16 years in Service Management. Previously, Marc held roles as a Service Manager and worked on various IT consultancy projects aimed at system planning and quality assurance. Marc is currently pursuing a degree in Telecommunications Engineering at the Universitat Politècnica de Catalunya and possesses an MBA from EAE Business School, along with a postgraduate degree in IT Department Management from the Universitat Autònoma de Barcelona.
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