Marcin Baczyński is an experienced IT professional with a diverse background in technical support and application development. Currently serving as an Applications Consultant (Developer) at Capgemini since July 2022, Marcin is responsible for the maintenance of the Product 360 Application using the Informatica ActiveVOS BPM engine and scripting in Python. Prior experience includes roles as a Service Desk Agent at Hemmersbach, where Marcin provided remote technical support for major corporations, and as a Customer Services Assistant at IBM, focused on troubleshooting user issues and managing requests. Additionally, Marcin worked at Credit Suisse as an IT Infrastructure Desktop Support Specialist, delivering IT support services and resolving issues with Windows operating systems, followed by a position as an Advanced Channel Escalations Specialist, providing second-line support to a global employee base.
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