Matt Lowndes-Smith is a Senior Service Introduction Manager at Capgemini, specializing in Acceptance to Run processes. They previously held various roles in problem management and service transition across companies such as Capita, Computacenter, and HBOS from 2003 to 2016. Matt began their career as a Data Analyst at IBM United Kingdom Ltd and enhanced their expertise as a Problem Manager and Problem & Major Incident Manager at Yorkshire Building Society. Matt earned a degree from Sheffield Hallam University between 2001 and 2005.
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