Matt Winter is a highly experienced Service Delivery Lead specializing in operational and service improvements, project management, and IT service management. They have held roles from Senior Pensions Administrator to IT Service Architect, showcasing a comprehensive background in managing IT operations and transitions for various organizations. Currently, at the University of Exeter, Matt collaborates with project teams to ensure service readiness and acceptance. Their previous roles include positions at T-Systems, Virgin Media, and Capgemini, where they excelled in service design, incident management, and continual service improvement.
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