Mike Seymour

Senior Project Manager (Service Delivery Manager)

Mike Seymour is a seasoned project manager with extensive experience in IT and technical support within the restaurant industry, holding certifications as a Project Management Professional (PMP) and Professional Scrum Master (PSM I). Career highlights include managing technical support teams at National Systems Corporation and Torex, leading enterprise-wide technology initiatives at McDonald's Corporation, and currently spearheading transformational IT projects at Capgemini. Throughout this career, Mike has successfully implemented process improvements, reduced incident response times, and developed standardized support processes, showcasing a strong focus on operational efficiency and customer experience. Recognized for outstanding achievements with McDonald's Presidents' Award in 2014, Mike has consistently driven innovation and efficiency across multiple roles and companies.

Location

Chicago, United States

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