Mohammed Rafi is a seasoned professional with over 15 years of experience in project management, ITIL, and operations. They currently serve as a Change and Configuration Manager at Capgemini and have previously held roles such as Major Incident Manager at Tata Consultancy Services and Change Manager at DXC Technology. Rafi began their career as a Customer Service Associate at Sutherland and has continued to develop their skills through various positions in the tech industry. They earned a Bachelor of Engineering in Electronics and Communication Engineering from Shri Andal Alagar College of Engineering.
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