Murilo Bonfante is a Senior Service Delivery Manager with 15 years of experience in business services and client support, focusing on Supply Chain, Finance & Accounting, and Procurement in multicultural environments. They previously worked with Capgemini as a Finance Transformation Consultant and held various roles, including Import Coordinator and Supply Chain Process Coordinator, where they managed significant client accounts and delivered process improvements. Currently, Murilo leads a team of senior software engineers at e-Core, providing support for Atlassian's Jira tool while ensuring exceptional customer service and strategic growth. Murilo holds a Bachelor's degree in Tourism and Travel Services Management and an MBA in National and International Logistics.
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