Neitu Singh is an Operation Lead at Capgemini, where they focus on AI-driven process excellence and talent development. With a background that includes roles as a Quality Analyst at Encore Capital Group and Fareportal, Neitu has significant experience in risk and compliance management, as well as continuous improvement through data and AI tools. Previously, they held leadership positions at Tata Consultancy Services, where they managed a team of claim examiners and led a GenAI-powered quality improvement project. Neitu is a graduate of Lucknow University, having studied Psychology and English.
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