Nigel Ogden is an experienced service management consultant with a robust track record in delivering service excellence across various sectors. At Capgemini, Nigel served as Principal Service Management Consultant, providing consultancy to a prestigious client base and successfully leading ITIL-based transformations for complex service delivery. Nigel's leadership extended to Hitachi Vantara as EMEA ITO Head of Practice, achieving significant revenue and margin targets, and previously at Hitachi Consulting, directing managed services operations. Early career experiences included roles at CSC, focusing on service delivery, transformation program management, and release management for large-scale clients, alongside foundational work as an Instrumentation Technician at British Nuclear Fuels Ltd. Nigel holds an HND in Applied Computing from Manchester Metropolitan.
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