Nilay Sasmal has a diverse background in quality assurance, project support, and service management across multiple organizations. Starting as a Quality Associate at Wipro BPS, Nilay contributed to technical support for a UK telecom company. Progressing through various roles at PwC and Capgemini, Nilay advanced to managerial positions, currently serving as a Monitoring & Observability Lead. Expertise includes service delivery, project risk and quality management, and team leadership. Educational qualifications include a Bachelor of Commerce from Heramba Chandra College.
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