Nivetha M possesses a diverse background in customer service and program coordination with experience across multiple reputable organizations. At RR Donnelley, Nivetha served as a Senior Customer Service Associate, leading shift operations, managing client queries, and preparing various production reports. Prior experience at Capgemini as a Process Associate involved managing vendor data and generating audit reports. Nivetha transitioned to Accenture as a Process Lead and Global Reporting Analyst, focusing on global deal bookings and report preparation. Most recently, Nivetha worked at Honeywell as a Program Coordinator, overseeing global customer relations, managing spare parts logistics, and coordinating projects to enhance customer satisfaction.