Omar Hamitouche is a Senior Service Delivery Manager with 11 years of experience, having progressed from IT Technician to Team Leader and now overseeing global network services for a luxury industry client at Capgemini. Previously, they managed IT services for over 15,000 users at HCLTech, enhancing customer satisfaction and service quality. Early in their career, Omar gained expertise as a DWP Onsite Engineer and Team Lead at Unisys, managing teams and operations effectively. Omar holds a BTS in Computer and Information Sciences from Lycée du Grésivaudan and a BAC in Materials Science from Lycée Ferdinand Buisson.
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