Otto Saarinen

Otto Saarinen is a dedicated professional with a strong background in customer experience, operations, and project management. Currently serving as a Junior Service Delivery Manager at Capgemini since October 2025, Otto previously worked at GoByBike as a Customer Experience & Operations Specialist, enhancing customer relations in the bike benefit sector. Otto has also contributed to Aalto University as a Project Coordinator in a multidisciplinary program focused on digitalization. Experience includes digital marketing at Marwe Oy, where Otto improved the company's social media presence, and customer service roles that involved direct client interactions. Otto holds a Master's degree in Information and Service Management and a Bachelor's degree in International Business from Aalto University, alongside additional studies at Tilburg University and Nottingham Business School.