Rajiv Kedia is a technology leader with extensive experience in AI-powered chatbots and contact center automation. They served as a Technical Manager at Headstrong from 2008 to 2015 and held various leadership roles, including Executive Director at Morgan Stanley, where they focused on product ownership, technology strategy, and AI integration from 2020 to 2024. Currently, Rajiv is a Portfolio Manager at Capgemini, contributing to digital transformation initiatives. Their career began as a Mortgage Analyst at iGATE Global Solutions between 2006 and 2008, after working in default management at Ocwen Financial Solutions. Rajiv is also a certified SAFe® 6 Product Owner/Product Manager.
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