Reika O.

Service Delivery Manager

Reika O. has a diverse professional background, beginning as an Actor with Takarazuka Revue from April 2001 to March 2007. Following this, Reika transitioned to the technology sector, working at Apple from January 2012 to December 2015 in various roles, including Sales/Technical Specialist and Operations Analyst. Key achievements at Apple included improving the Net Promoter Score for the Genius Bar team and managing high-priority AppleCare outages. Reika later served as Consumer Digital Engagement Assistant Manager at Belkin International in 2022 and took on multiple roles, including Project Manager and Chief of AI System Ops, at FRONTEO Inc from May 2023 to March 2025. Currently, Reika is employed at Capgemini as Service Delivery Manager and Engineering Manager, while having completed education in Musical Theatre at Takarazuka Musical School from 1999 to 2001.

Location

Tokyo, Japan

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