Robert Black is an accomplished professional with over 14 years of experience in the technology and service outsourcing industry, currently serving as the Head of Delivery & Pre-Sales Architecture at Capgemini. Previously, they held various roles including IS Delivery Improvement Programme Lead and PCI Programme Manager, where they successfully managed large-scale projects focused on service improvement and compliance. Robert has a strong background in Service Architecture design, Bid Management, and Operational Delivery, showcasing a commitment to client collaboration and continuous improvement. They earned a BSc Hons in Computer Networks & Business from Birmingham City University.
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