Saika Khan is an experienced IT professional with a strong background in IT Service Management and analytics. With a Master's degree in Information Technology and Systems with a focus on Business Analytics from the Victorian Institute of Technology, supplemented by a Master's in Business Information Systems from Monash University, Saika has cultivated a solid technical foundation. Saika's career includes roles as an ITSM Consultant and Lead ITSM Consultant at Capgemini, a Senior Analyst at HCL Technologies, and positions as a System Engineer and Quality Assurance Analyst at Tata Consultancy Services. This diverse experience underscores a comprehensive understanding of IT processes and systems.
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