Sam Z.

Sam Z. is a Production Support Engineer and Software Engineer with a proven track record in driving system reliability and performance optimization in enterprise environments. They have demonstrated expertise in leading production validation efforts, resolving high-impact issues, and utilizing open-telemetry tools like Splunk and Dynatrace. Sam proactively develops internal tools and automation solutions to streamline operations and frequently contributes to development strategy discussions. Currently, they focus on transitioning into a leadership role within software development and system architecture to build resilient and scalable platforms for long-term business growth. Sam's previous experiences include roles in public health, legal administration, event planning, and customer service.