Sandra William is a Major Incident Manager at Capgemini, where they currently lead major incident operations. They bring extensive experience as an Information Technology Analyst, previously holding positions such as Network Problem Manager and Incident Management Specialist at Orange Business Services. Sandra also served as Regional Quality Lead and Technical Support Engineer at Dell Technologies. They graduated with a degree in Electronic and Communications from Ain Shams University after completing their earlier education at Notre Dame Des Apotres Zeitoun.
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