Santosh Shetty has extensive experience in information systems and customer service, having held managerial roles at several prominent companies. At Rustomjee from July 2019 to December 2020, Santosh served as Manager - Information Systems. Prior experience includes significant tenures at Capgemini as Major Incident Manager and MIM Lead, and at Tech Mahindra as Service Control Manager, focusing on incident, problem, change, and release management. Early career roles included Customer Service Associate at Ocwen Financial Solutions and Senior Customer Care Associate at Intelenet Global Services, where Santosh received multiple accolades for performance. Academically, Santosh holds a Diploma in Business Management from Narsee Monjee Institute of Management Studies, a Bachelor of Commerce from H R College, an Associate's Degree in Commerce, and an MBA from ICFAI Business School.
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