Scott Manghillis

Scott Manghillis is a Contact Center Transformation Leader at Capgemini, where they drive transformative initiatives in customer experience. Previously, Scott served as the Sales Director and later Director of Cloud Contact Center Solutions at Convergys, managing a $50M business and achieving significant growth in cloud-based technology. Their career also includes roles as a Sr. Manager at Intervoice, where they led operations for a cloud platform, and as an Enterprise Account Executive at Veristream, followed by a position as a Global Account Executive at Blueworx. Scott is currently pursuing a Bachelor of Science in Business from Penn State University.