Sharfuddin Shaikh is a tenured leader with over 18 years of experience in service delivery, currently serving as the Director of Operations for Business Unit Germany. Since joining Capgemini in 2013, Sharfuddin has held various managerial roles, achieving record-high customer satisfaction rankings and improving operational performance. Previously, Sharfuddin worked with Integral Media Services and Sitel-India, where they developed skills in financial presentations and operations management. Sharfuddin holds a Bachelor of Science in Mathematics from Mumbai University.
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