Shivam is a Senior Software Engineer with extensive experience in ServiceNow development and IT service management. They began their career as a ServiceNow Developer at Tata Consultancy Services, where they focused on ITSM, ITAM, and CMDB, and later advanced to a Senior ServiceNow Developer role at Globant. Currently, Shivam serves as a Senior Software Engineer at Capgemini, following a position as a ServiceNow Consultant at T-Systems ICT India Pvt. Ltd. They hold a Bachelor's degree in Electrical and Electronics Engineering from Kalinga Institute of Industrial Technology, Bhubaneswar.
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