Shreedhar M. is a Change Manager at Capgemini, where they manage the end-to-end change management process and collaborate with global teams to enhance service delivery. They are certified in ITIL V3 Foundation and ITIL Service Operations Management, showcasing a strong foundation in incident, problem, and change management processes. Previously, Shreedhar held positions as a Project Manager at Kyndryl, and as a Service Management Analyst at IBM, where they contributed to various projects and process improvements. Shreedhar holds a Master's degree in Business Administration with a focus on Marketing from Kendriya Vidyalaya Jamnagar.
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