Shreehari V

Shreehari V is a Senior Manager in Cloud Operations at Capgemini, responsible for leading service delivery squads and managing escalations to ensure client satisfaction and adherence to service quality metrics. Previously, Shreehari held roles at IBM as a Team Lead and Service Delivery Manager, where they focused on incident and problem management while maintaining high customer satisfaction. With extensive experience in IT infrastructure, service management, and compliance, Shreehari continually seeks improvements in service delivery processes. Currently, Shreehari is pursuing a Bachelor's degree in Mathematics and Computer Science and an MBA.