Shubhaprada Srikanth is a senior manager in Cloud Infrastructure Services at Capgemini, with over 12 years of experience in Service Management. Currently, Shubhaprada drives actions to enhance service delivery and customer satisfaction while implementing process improvements and training initiatives. Prior roles include Service Management Consultant at Shell, where Shubhaprada managed service delivery and budgets, and Assistant Manager at Vodafone, focusing on Service Level Agreements. Shubhaprada holds a Master’s degree in Genetics from the University of Mysore, earned with distinction.
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