Simon Hill is a leader and experienced consultant specializing in Insight-led Transformation, AI, and customer experience. As the Head of Insight & Operational Dynamics at Domestic & General from 2019 to 2022, they drove operational strategy through data analysis and innovative technologies, including conversational AI. Currently, as an Advisory Consultant and Managing Solution Architect at Capgemini, Simon continues to shape data and technology strategies for various clients. With a strong background in transforming customer service operations across multiple sectors, they have held significant roles at renowned companies such as Vodafone and Sky.
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