Simone Willoughby is a ServiceNow Architect at Capgemini, currently transforming process challenges into operational efficiency. Previously, Simone served as a Lead ServiceNow Consultant at Devoteam and as a Business Consultant at DXC Technology. Simone's extensive experience includes roles such as Systems Development Officer at Croydon Council and Capita IT Enterprise Services, Project Manager at Wandsworth Borough Council, and various positions focused on applications analysis and training. With a career spanning over a decade in system development and management, Simone is dedicated to enhancing service delivery through innovative solutions.
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