He is responsible for designing and implementing globally some of Capgemini Group’s key transformative initiatives such as Operating Model evolutions, Post Merger Integrations, and process digitalization.
From 2018 Steffen was Managing Director of Capgemini Invent in Germany. Prior to this he led the Central Europe Customer Experience team from 2014 to 2018 as Executive Vice President and member of the Global Capgemini Consulting leadership team. Steffen has 28 years’ experience in client, marketing, talent and operations management.
In 1998 Steffen joined Gemini Consulting, later Capgemini Consulting, where he held various client and management roles in the Automotive and Customer Experience Teams.
Steffen began his career in 1994 at General Motors Europe in Frankfurt, Zürich and Madrid as Product Manager and Market Analyst. He holds a business administration degree from the University of Tübingen and a Management Degree from the University of California, Los Angeles.
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