Sudheer Salian is an ITIL Certified Professional with 12 years of experience in IT service management and project management. They have held various significant roles, including Service Operations Sr Analyst at Toll Group and Team Lead at Wipro, where they contributed to service level management and process improvements. Currently, Sudheer serves as a Manager at Capgemini, overseeing SLAs and enhancing IT service quality through strategic analysis and risk management.
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