Sunil Shankar is an experienced professional with a strong focus on fraud prevention and dispute management. Currently serving as a Director at Capgemini since March 2025, Sunil previously held the position of Assistant Vice President at Genpact, where responsibilities included leading the fraud and disputes practice team from August 2019 to April 2025. Prior experience includes leading the credit card chargeback process as a Chargeback Operating Lead at SBI Card, and various roles at Genpact, Quatrro, and FIS, all centered around fraud detection and dispute operations. Sunil holds a Bachelor of Commerce degree from Sri Aurobindo College, earned between 2000 and 2003.
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