Susan E Hard

Susan E Hard is an experienced Service Delivery Manager at Capgemini, where they previously served as a Project Delivery Manager. With a strong background in management consulting, Susan possesses skills in Incident Management, Service Delivery, ITIL, Business Process Improvement, and IT Service Management. They earned a BA in Information Systems from Staffordshire University and have held various roles including Junior Programmer at BAE Systems, Project Manager at Corus, and Computer Programmer at LUCAS GIRLING LIMITED. Susan's educational journey began at St. Wilfrids C of E School, where they achieved 8 GCSEs and 3 A Levels.