Sushma CH is a Salesforce Senior Consultant at Capgemini, where they leverage a robust set of Salesforce certifications, including Administrator and Platform Developer II. Previously, Sushma held roles at CRMIT Solutions, starting as a Data Management Trainee and progressing to Associate Cx Cloud Developer. With hands-on experience in Salesforce CPQ, automation tools, and data migration, Sushma developed a variety of customized CRM solutions that optimize business processes and improve data integrity. Their technical expertise is complemented by a strong understanding of Salesforce security models and integration using REST APIs.
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