Taylor M. is a Senior Salesforce Consultant at Capgemini, specializing in Service Cloud and Field Service. They worked on optimizing workflows, performing data migrations, and enhancing user experiences through efficient Salesforce solutions. Previously, Taylor served as a Salesforce Consultant, where they managed defect triage calls and created training materials for a multinational client's Salesforce Field Service migration. They also contributed as a Teaching Assistant at Coastal Carolina University while earning a Bachelor of Science in Information Systems, graduating Cum Laude.
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