Teresa Smith is a dynamic IT professional with over 20 years of experience in designing, developing, and implementing hybrid IT solutions and strategies. Currently serving as a Delivery Architect Director at Capgemini, Teresa specializes in IT Service Management (ITSM), Program and Project Management, and Digital Transformation. Previous roles include various positions at Capgemini, Cognizant Technology Solutions, and Tata Consultancy Services, where Teresa led multiple complex projects and managed large teams to deliver effective IT solutions aligned with business objectives. Teresa also has extensive expertise in governance structures and best practices in ITIL and ESM.
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