Thomas White has extensive experience in technical support and business analysis, beginning as a Technical Support Specialist Team Lead at Harte Hanks from March 2014 to November 2015, where responsibilities included managing tier two tech support and handling billing as an Account Specialist. Following this role, Thomas worked at Capgemini, serving as IT Help Desk Lead, Escalations Manager, and Knowledge Manager from November 2015 to May 2019, and currently holds the position of Business Analyst since May 2019. Prior experience includes providing technical support for Apple devices at Volt Workforce Solutions and working as a Sales Associate/Department Manager at Wal-Mart. Academically, Thomas earned a Bachelor of Science in Information and Communication Technology from New Mexico State University between 2011 and 2018.
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